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Blaze inaccurate

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‎12-07-2016 02:41

‎12-07-2016 02:41

Hi

I received my Fitbit Blaze yesterday and have set it up with my iPhone with no problems,  however it seems to be extremely inaccurate

by 9am this moring i had 'done' 4,000 Steps. burned 968 Calories and done a 2hour workout (i did 30mins)

 

please help ive waited a long time to purchase this and have been really excited about it!!

 

Thank you

 

Lisa 🙂

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‎12-11-2016 03:11

‎12-11-2016 03:11

It's great to see you around @Lisadraper1983. If you think that your tracker is being inaccurate, I recommend restarting your Blaze. Keep in mind that your calories, steps, etc., are measured by the information you put on your Dashboard. To double check this information, you can do the following from a computer:

 

1. Go to Settings

2. Go to Personal info

3. Edit your information

4. Sync

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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