help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate not reading correctly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-06-2016 18:44

‎12-06-2016 18:44

When I exercise like running and spin class my heart rate reads crazy.  Like tonight I'm in spin class and my heart rate reads 56 and I'm sweating and can feel my heart racing.  This has happen several times. With my arm being sweaty would that cause a faults reading? It has worked fine up to about a month ago. Any solutions? 

Best Answer
0 Votes
1 REPLY 1

‎12-11-2016 03:15

‎12-11-2016 03:15

A warm welcome to the Forums @SunsetRunner. Yes, sweat might be causing this inconvenience with your heart rate reading. I recommend keeping the heart rate sensor as clean as you can so it can obtain better readings of your HR. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes