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Blaze is charged but screen won't come on

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‎05-28-2017 21:59

‎05-28-2017 21:59

I know it's charged, I've done the shut down blaze and restart, turn off phone to sync and it still will not sync or screen come on without being on charger. What do I do now?

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2 REPLIES 2

‎05-29-2017 02:05

‎05-29-2017 02:05

If you have tried restarting your Blaze and it has not fixed the issue then the next step would be to get in touch with Fitbit Customer Support on contact.fitbit.com.

 

Be sure to tell them the troubleshooting steps you have already tried.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

‎05-29-2017 06:16 - edited ‎05-29-2017 06:16

In response to Julia_G

‎05-29-2017 06:16 - edited ‎05-29-2017 06:16

Hey there @LittleJackB! I would like you to double check that you're properly charging your Blaze. Also, confirm you followed this procedure to restart it.

 

Thanks for the advice @Julia_G. 🙂 

 

Hope this helps. Let me know how it goes. 

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