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Blaze is not getting notifications

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‎10-04-2018 15:40 - last edited on ‎10-05-2018 13:17 by Fitbit Moderator

‎10-04-2018 15:40 - last edited on ‎10-05-2018 13:17 by Fitbit Moderator

I'mnot getting texts an notifications to my blaze. It started this morning. I have restarted my fitbit and synced twice. Still nothing. Can someone please help?

 

 

Moderator edit: updated subject for clarity

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‎10-05-2018 13:20

‎10-05-2018 13:20

Welcome on board @megan-rodeck, it's nice to see you around the forums! Thanks for taking the time to troubleshooting this inconvenience with your notifications, nice way to go!

 

While reading your post I was wondering what's the model of the phone you're syncing with? Have you checked if it's included in our list of Supported Devices?

 

Also, I'd recommend to see: My Fitbit device isn't receiving notifications from my phone. 

 

Looking forward to your reply! 

Maria | Community Moderator, Fitbit


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‎10-05-2018 17:15

‎10-05-2018 17:15

I’m having the same issue since the iso 12 update. Smiley Sad

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