Blaze is not syncing last 2 days

[SunilAwesome]

Hi my blaze is not syncing for last 2 days it's syncing but in the middle disconnect and I m not able to see the steps logged.Also the 250+ steps data is in accurate.I am using IPhone :mobile_phone: 6s and 8.301.7 firmware.

[tlsawbo]

I have the same problem. I check settings on Blaze and find Bluetooth classic is "off".

Why does it turn off and I suppose stop sync.

[Driver8666]

Bluetooth Classic is off on mine and I don't have issues syncing. I don't sync when I'm not working. The watch saves the data in any case regardless. If you have Bluetooth classic off, it will not stop sync.

If you're using your cellphone to sync, network congestion, the lay of the land and how far you are from an antenna or repeater will all play factors. If on WiFi, only the first is a factor. 

Since I don't have that issue, I can't help you out. But I'm sure @Rich_Laue might have suggestions. 

[tlsawbo]

Cheers for that Driver. Perhaps I am a little anxious as tracker is very new to me and am perhaps looking for problems.

I will keep an eye on the syncing. I am sure it is down to one or a combination of your suggestions.

[Rich_Laue]

@tlsawbo welcome to the world of Fitbit. You haven't mentioned what phone you have but yes as @Driver8666 says Bluetooth Classic is not used for syncing and is only for music control on the Android Phone. So if you have an iOS phone my understanding,, OK, what ive read in comments, is that this option either is not enabled or turns off when an iOS device syncs to it. iOS does everything through the Bluetooth Low Energy. 

[SunilAwesome]

Sent from my iPhone

[tlsawbo]

Thanks Rich. Good to see people read posts and enjoy helping newbies out.

That is good information re Bluetooth Classic I did think that is how tracker talked to phome and thus on to server. Incidenally my phone is Moto G dual sim.

A new question now arises.

If Bluetooth is not used for syncing and I am not yet using music control (small steps at first) can I turn off Bluetooth on my phone?

No wait perhaps it is used to connect to my phone's GPS.

Sorry lot of questions and probably a non newbie knows all this.

[Driver8666]

I only have Location on on my phone for the weather as it needs GPS to properly function. So GPS is on on my phone. Bluetooth is used for syncing. Mine is set to All day sync. But I have Bluetooth off when I'm not using it. Turning off the GPS will save a bit on the battery but if it has a Snapdragon processor it's not going to matter (I have an Intel Atom). If I'm using my headphones and I have the Fitbit app running in the background, it'll sync. If I don't it wont. 

I only sync mine once a day when I'm working, maybe twice. On days off, it will not see a sync for at least 2 days. 

[Brandi1977]

This blaze is not syncing I reset Bluetooth and everything.

[SilviaFitbit]

Welcome back @Brandi1977! Thanks for the troubleshooting that you've done. I would like you to make sure that you did this syncing procedure. Are you getting any error message? Has this happened before? When it started? 

Thanks for the great tips provided @Driver8666 @Rich_Laue! 

Hope this helps. 

[Driver8666]

@Brandi1977

Try restarting the Blaze. If I run into this (and I only have once), this fixes the problem.

Sometimes my Xbox One needs a kick in the rear end. That helps too. Kick in the rear end means restarting.