help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze is overheating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2018 17:03 - last edited on ‎06-22-2018 04:35 by Moderator Alum

‎06-21-2018 17:03 - last edited on ‎06-22-2018 04:35 by Moderator Alum

Fitbit Blaze not holding charge now it’s overheating. Any suggestions? I’m extremely frustrated!

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
3 REPLIES 3

‎06-22-2018 04:36 - last edited on ‎10-24-2025 11:29 by Fitbit Moderator

‎06-22-2018 04:36 - last edited on ‎10-24-2025 11:29 by Fitbit Moderator

It's great to welcome you @gtbungie.

If your Blaze is overheating, I recommend not to wear it. I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.

Let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎07-11-2018 10:59

In response to AlejandraFitbit

‎07-11-2018 10:59

I was instructed to return my fitbit blaze.  I did so on 6/25/2018 but to date I have not received acknowledgement of receipt or any further instructions.  I would like to know where we are in the process to replace my device.

 

Leslyn

Best Answer
0 Votes

‎07-12-2018 04:13 - last edited on ‎10-24-2025 11:28 by Fitbit Moderator

In response to gtbungie

‎07-12-2018 04:13 - last edited on ‎10-24-2025 11:28 by Fitbit Moderator

Great to see here @gtbungie. Regarding your inquiry, if you want to know the status of your package, I recommend contacting directly our support team, they have the proper tools to see this and provide you with a follow up of this.

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes