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Blaze isn't receiving text notifications

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‎10-18-2018 20:37 - last edited on ‎10-19-2018 04:38 by Moderator Alum

‎10-18-2018 20:37 - last edited on ‎10-19-2018 04:38 by Moderator Alum

I have my iPhone 7 Plus for over a year. Receiving notifications never a problem. I had the notifications turned off but put it back on. I repaired the Blaze and the iPhone. Restarted the iPhone. I get phone notifications, Fitbit notification, but not text message. I have tried everything ever mentioned in every blog about this topic. What to do?

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎10-19-2018 04:40 - last edited on ‎07-01-2025 06:38 by Fitbit Moderator

‎10-19-2018 04:40 - last edited on ‎07-01-2025 06:38 by Fitbit Moderator

A warm welcome to the Community @Swedendreamer.

I appreciate all the efforts in trying to fix this issue and would like to know which iOS your phone has? Have you updated it recently? Did you experience this after an update?

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-19-2018 10:20 - last edited on ‎10-21-2018 04:10 by Moderator Alum

In response to AlejandraFitbit

‎10-19-2018 10:20 - last edited on ‎10-21-2018 04:10 by Moderator Alum

I have done the updates as they became available. My iPhone is 7 Plus.

 

 

Moderator edit: content

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‎10-21-2018 04:15 - last edited on ‎07-01-2025 06:38 by Fitbit Moderator

In response to Swedendreamer

‎10-21-2018 04:15 - last edited on ‎07-01-2025 06:38 by Fitbit Moderator

Thanks for the information @Swedendreamer. Could you please provide me with a screenshot of the Notifications settings for the Messages app to verify settings are correctly configured?

See you later. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-24-2018 09:14

In response to AlejandraFitbit

‎10-24-2018 09:14

DID YOU GET MY MESSAGE
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