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Blaze isn't resetting

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‎04-04-2017 02:33 - last edited on ‎07-11-2017 10:32 by Fitbit Moderator

‎04-04-2017 02:33 - last edited on ‎07-11-2017 10:32 by Fitbit Moderator

Since the update my blaze hasn't worked it's on but when synced nothing starts from the beginning. I've turned watch and phone off to restart and I've uninstalled it and re-installed it no joy only thing that goes to zero is active minutes, water , and time. Help

 

Moderator edit: Updated subject for clarity 

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‎04-04-2017 12:08

‎04-04-2017 12:08

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Look around the forums and join in on some of the discussions! Lot's going on!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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1 REPLY 1

‎04-04-2017 12:08

‎04-04-2017 12:08

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Look around the forums and join in on some of the discussions! Lot's going on!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes