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Blaze isn't syncing

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‎10-06-2018 15:39 - last edited on ‎10-07-2018 06:30 by Moderator Alum

‎10-06-2018 15:39 - last edited on ‎10-07-2018 06:30 by Moderator Alum

I've been having major issues with my Fitbit not staying synced and then I delete everything to start over and it wont connect... I've tried all the help ideas on the website but nothing... I loved my Fitbit Blaze but now it's becoming a hassle.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎10-07-2018 06:31

‎10-07-2018 06:31

Hey @Sander23, welcome to the Community.

 

Thanks for troubleshooting this by yourself. If you are having issues with syncing your tracker, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-07-2018 12:41

In response to AlejandraFitbit

‎10-07-2018 12:41

That's the website I was talking about that I used lol. I have to delete it every time and re add it to the app...

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‎10-10-2018 10:33

In response to Sander23

‎10-10-2018 10:33

Thanks for the information @Sander23.

 

Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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