04-01-2018 21:00 - edited 04-01-2018 21:04
04-01-2018 21:00 - edited 04-01-2018 21:04
I purchased my Blaze back in December and for the past few days it has been spazzing out. I've checked the forums to see if there a solution to this problem, and all the suggestions on how to fix it doesn't work. It's not syncing, the date and time are wrong, and continues to disconnect from the Bluetooth. I've restarted it, shut it down completely, restarted my phone, disconnected and reconnected to my Bluetooth and NOTHING seems to work. It's infuriating, Please help me.
04-02-2018 04:45
04-02-2018 04:45
Welcome to the Forums @JosieJB.
Thanks for troubleshooting this by yourself. If your tracker isn't syncing, I recommend taking a look at the Having trouble syncing? post and confirm you have followed the instructions provided there.
I hope this helps, let me know the outcome.
04-02-2018 05:26
04-02-2018 05:26
Did you try taking the app off your phone. Shut down your blaze? I'm having the same problems also
04-02-2018 12:08
04-02-2018 12:08
04-02-2018 13:58
04-02-2018 13:58
04-02-2018 17:50
04-02-2018 17:50
I'm having the same difficulty with mine not keeping the proper time. It's really starting to tick me off a bit!
@JosieJBwrote:I purchased my Blaze back in December and for the past few days it has been spazzing out. I've checked the forums to see if there a solution to this problem, and all the suggestions on how to fix it doesn't work. It's not syncing, the date and time are wrong, and continues to disconnect from the Bluetooth. I've restarted it, shut it down completely, restarted my phone, disconnected and reconnected to my Bluetooth and NOTHING seems to work. It's infuriating, Please help me.
04-04-2018 04:13
04-04-2018 04:13
Welcome to the Community @LaurenDF, @JosieJB and @GreenT326 thanks for the update.
I am glad to hear that your tracker is working properly @GreenT326 and thanks for the sharing the steps you followed in order to fix it. If you need anything else, do not hesitate to post it.
@JosieJB and @LaurenDF, I would like to know if you have tried the tips provided by our friend? If you haven't, I recommend trying that.
Let me know how it goes.
04-04-2018 04:19
04-04-2018 04:19
04-04-2018 04:26
04-04-2018 04:26
Thank you @JosieJB, have you tried to change your clock face? If you haven't, I recommend trying this by doing the following from your Fitbit app:
Also, check that your Fitbit app is update.
Hope to hear from you soon.
04-04-2018 04:28
04-04-2018 04:28
04-05-2018 04:06