help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze isn't syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-27-2018 18:12 - last edited on ‎05-28-2018 05:22 by Moderator Alum

‎05-27-2018 18:12 - last edited on ‎05-28-2018 05:22 by Moderator Alum

Hello,

 

I have had my Blaze since 12/25/17. With little to no issue. It worked fine all day and then suddenly could not be detected by my Bluetooth on my phone or by the Fitbit app. I have followed the troubleshooting techniques in the forums. Restarted the Blaze, phone, Bluetooth on and off, and deleting and downloading the app.

 

The device still cannot be detected. Other detectable Bluetooth devices can be recognized on my phone.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎05-27-2018 18:32

‎05-27-2018 18:32

Disregard

Best Answer
0 Votes

‎05-28-2018 05:26

‎05-28-2018 05:26

Hey @BWright08-20-83, a warm welcome to the Community.

 

Thanks for troubleshooting this by yourself. I would like to know if you keep having issues syncing your Blaze? If you do, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provided there.

 

I hope this helps, let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes