Blaze isn't tracking my exercise

[Gigmone13]

Blaze won't track my exercise.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to welcome you @Gigmone13.

Have you tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

Let me know the outcome. 

[Gigmone13]

Thanks for getting back. I've tried that. Still doesn't work.

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[AlejandraFitbit]

Thanks for the information @Gigmone13.

Can you please tell me which type of exercise are you trying to log? In the meantime, remember that you can always manually log your activities.

Hope to hear from you soon. 

[Gigmone13]

Must have been full moon. It started working again Friday night. Thanks for the help.

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[AlejandraFitbit · Accepted solution]

Those are great news @Gigmone13, I am glad to hear that your tracker is working properly. If there is anything else we can do for you, do not hesitate to post it.

Keep the stepping up! 

[Karebear02]

Hi it’s not tracking my steps accurately. Why does this keep happening? I did the reset with the left button and bottom right. I even removed the app from my phone and added it back. What is the solution to this?