Blaze keeps disconnecting whilst running

[Jcassnearly40]

I have had this happen a few times now and it is really frustrating.  I connect my watch to my phone (which has Strava) to go for a run, between 2 and 3 miles it switches itself off back to the clock screen i then have to re connect it and start it again which means i sometimes loose up to 2 miles of my run, my friend who i run with has a blaze and has never had this problem.  I am ready to throw it in the bin but i haven't had it even 12 months is anyone else having the same problem??

[FerdinandFitbit]

Hi there @Jcassnearly40. Great to see you in the Community Forums!

This sounds a little tricky to me... It sounds like it's not disconnecting on its own but probably when you're running, you're wearing it too low on your wrist that maybe your hand pushes the finish button and the back button so it will finish the activity and take you back to the clock face.

Just to try it out and see how it goes, you could place it higher up on your wrist making sure that noting gets in the way of the buttons to avoid anything, either your hand or the cuffs of your jacket or something like that.

Let me know if this makes any difference.