03-08-2017 17:48
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03-08-2017 17:48
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My Blaze will not get out of set up mode. The app is on my phone and is reading the Blaze but the set up screen is all it shows.

03-08-2017 19:09
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03-08-2017 19:09
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Mine is doing the same thing, were you able to get it fixed?

03-08-2017 21:34
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03-08-2017 21:34
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I'm having the same problem also. I've installed on my phone and laptop. I've viewed the video and followed the instruction on how to get started. I've tapped the top twice or pressed the buttons, but nothing. Just the www.fitbit.com/setup shows.

03-08-2017 23:08
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03-08-2017 23:08
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Your yrackers need to have their setup finished. Http://help.fitbit.com/?q=setup
03-09-2017 03:27
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03-09-2017 03:27
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It's great to welcome you @Cbransford, @Mbird1777, @jfihfe and @Rich_Laue thanks for stopping by.
As our friend mentioned, your trackers need to be paired again, you can do this by following these steps from your Fitbit app:
- From the Fitbit app dashboard, tap or click the Account icon.
- Tap Set Up a Device.
- Choose your tracker and follow the onscreen instructions to continue.
I hope this helps, let me know the outcome.
02-10-2018 18:45
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02-10-2018 18:45
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I am using a MAC and cannot find the Account Icon or the Set Up Device. I am sitting here with a fitbit that I cannot use because I cannot get it off the set up screen

02-10-2018 20:02
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02-10-2018 20:02
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Have you installed the Fitbit Connect software? This is the software where the setup device routine will be found.

