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Blaze massively over counting steps

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‎02-07-2018 03:23 - last edited on ‎02-09-2018 03:19 by Moderator Alum

‎02-07-2018 03:23 - last edited on ‎02-09-2018 03:19 by Moderator Alum

I have an active job as a chef and am always in between running around and stood in a spot cooking. 

I got my Blaze to show my activity through the day and it is massively over counting my steps (I did 1.000 when I was stood cooking) as I am using my upper body and arms a lot.

 

I used the pedometer on my iPhone yesterday to compare and worked out that Blaze over counted my steps by 7,000! I have done all the syncing to change my dominant wrist etc., and have tried wearing it on my non dominant hand but nothing is changing. I really want to love this product but its is so inaccurate and would love some suggestions before I take it back to the shop.

 

Thank you!

 

 

Moderator edit: subject and format

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‎02-09-2018 03:23

‎02-09-2018 03:23

A warm welcome to the Community @KateBristol.

 

Thanks for troubleshooting this by yourself. Your tracker will detect some steps depending on the arm movement. Since you are moving your arms a lot, you can try to put your Blaze inside a pocket and see if your information is more accurate.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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