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Blaze not charging

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‎06-18-2017 00:30 - last edited on ‎06-19-2017 05:53 by Moderator Alum

‎06-18-2017 00:30 - last edited on ‎06-19-2017 05:53 by Moderator Alum

Bought new Blaze. Put in charge box, but no sign of the battery level. Looks like doesn't work. 

 

Moderator edit: Subject for clarity

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4 REPLIES 4

‎06-18-2017 01:20

‎06-18-2017 01:20

Is it showing anything on the screen when you push the button? I would expect to see a setup message but it will not show any charging indicator or battery level until the setup is complete.

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‎06-18-2017 01:39

In response to SteveH

‎06-18-2017 01:39

It shows just setup message. Nothing else. React to nothing.

Отправлено с моего телефона на Windows 10
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‎06-18-2017 01:48

In response to Anton1971

‎06-18-2017 01:48

ok. It won't show or do anything else until the setup is complete. Once you've given it a charge for an hour or so go through the setup using this help file as a guide.

 

https://help.fitbit.com/articles/en_US/Help_article/1873/

 

 

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‎06-19-2017 05:54

In response to SteveH

‎06-19-2017 05:54

Welcome to the Forums @Anton1971 and @SteveH thanks for stopping by.

 

I would like to know if the instructions provided by our friend @SteveH worked? If your tracker paired now, are you able to charge it?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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