Blaze not charging

[Raybae]

My Blaze tracker won't charge.

Moderator edit: Subject for clarity

[WendyB]

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

[AlejandraFitbit]

It's great to see you around @Raybae and @WendyB thanks for stopping.

If you are having issues with your Blaze battery, you can follow the steps provided by our friend or you can take a look at this post and follow the instructions there.

Let me know the outcome. 

[Rachelanne127]

I have tried almost all the steps. I say almost all because I cannot turn off or restart my tracker. Because it won't charge at all. When I have it on the charger it says fully charged, I take it off and it says it is dead. When I sync my app to my device it says it is fully charged. 

[AlejandraFitbit]

A warm welcome to the Community @Rachelanne127, thanks for troubleshooting this by yourself.

I would like to know if you have take a look at @WendyB's post and mine? If you haven't, please look at them and follow the instructions provided there. Also, have you get in touch with our support team? Have they offer you a solution for this?

Hope to hear from you soon.