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Blaze not charging

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‎06-20-2019 13:31 - last edited on ‎06-21-2019 18:12 by

‎06-20-2019 13:31 - last edited on ‎06-21-2019 18:12 by

Hi my Blaze ain’t charging although it says the battery is full on the app. The blaze turns on then turns off instantly I have tried a secondary charger but still no charge the battery icon flashes red then dies. I left it on charge for a few hours

 

any ideas..??????

 

not even a year old yet

 

 

Moderator edit: subject for clarity

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‎06-21-2019 18:17

‎06-21-2019 18:17

Welcome to the Fitbit Community @macca71.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with charging your device. I appreciate your troubleshooting efforts. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue working with them. I know they will be glad to help you out and provide you a solution. 

 

If you have any questions, feel free to let me know.

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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