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Blaze not counting steps correctly

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‎07-10-2017 10:54

‎07-10-2017 10:54

I have had my Blaze for over a year, and after running with a friend (who also has a Blaze - purchased same time as mine) realized that my Blaze is completely inaccurate when counting my steps. We ran the same exact 5 mile path side by side and her Blaze was correct, while mine was an entire quarter mile behind! I've followed the suggestions to restart/reboot my Blaze and also checked my settings and reset my stride length. I've always suspected my Blaze wasn't working counting correctly, but attributed it to just the normal +/- any device might have. Now that I'm realizing how far off it actually is, I'd like to find a fix for it so I can have accurate runs and competitions with friends. Are there any fixes other than what I've already done - because they did not work at all. 

Thank you in advance. 

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‎07-10-2017 11:01

‎07-10-2017 11:01

Welcome to the forums!

 

They will never match. You both have different strides. Both of you should make sure your strides a setup correctly

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎07-10-2017 11:10

In response to WendyB

‎07-10-2017 11:10

I actually have a shorter stride than my friend, which should mean that I should have more steps. My Blaze is also not consistent when I am just walking - I can walk 10 steps, and it will only record 5. 

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