Blaze not getting notifications

[Cred425]

I bought my Blaze in December with money I received for Christmas. One of the things that sold me on it (on top of the health tracker) was the notification system, which hasn't worked in more than a month. I've read up on issues with my android phone (Samsung 7 edge) & have tried all of the "fixes" multiple times:

• Disabling notifications
• Restarting my phone & Blaze
• Unpairing/pairing the Bluetooth connection

All in varying order. Nothing has worked. It spontaneously started getting notifications again last week but then they stopped again. Now it seems as it's a Fitbit issue, based on numerous posts. I'm just done with the whole mess. Is it too late to return it? Bought it from Target. Or am I stuck with a product that doesn't function as it was promoted to?

Moderator edit: subject for clarity

[SteveH]

Your only option for getting your money back is to try and return it to Target. The fitbit warranty terms offer a replacement for defective products but not a refund.

[AlejandraFitbit]

Great to see you around @Cred425 and @SteveH thanks for stopping by.

I appreciate all the efforts in trying to fix this issue and for letting us know about this issue you are experiencing with your notifications.

We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track. About the your warranty inquiry, for more information click here.

Please let me know if there's anything I may do to assist you in the meantime.