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Blaze not getting notifications

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‎05-15-2019 13:03 - last edited on ‎05-18-2019 09:19 by Fitbit Moderator

‎05-15-2019 13:03 - last edited on ‎05-18-2019 09:19 by Fitbit Moderator

I have just installed the recent update, but I'm now no longer getting any notifications from any of my apps. Any suggestions?

 

 

Moderator edit: updated subject for clarity

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‎05-18-2019 09:21

‎05-18-2019 09:21

@Tashajj Welcome! It's great to see you around! Sorry for the late reply.

 

Let me help you with your notifications. Which phone are you using? Is it compatible? You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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