Blaze not holding charge.

[KellyWrae]

Since the last update my Blaze has stopped holding a charge for 5 or 6 days like it did before. It's down to 2 days. I fully charged it, as in over night, and put it on Monday morning. It started flashing the red battery at 11:00 am today, Wednesday.

[SunsetRunner]

Hi

Since it started after updating the tracker,  feel free restarting your little buddy:

Restart the tracker

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

Having read somewhere it could also be due when using a new specific clock face, feel free to try changing to a different clock face..  

Hope it helps

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[KellyWrae]

I have gone through all of the trouble shooting options I could find
online, including reboot.

[jeffbe]

Hi Kelly, do you have a galaxy S8?

https://community.fitbit.com/t5/Blaze/Samsung-Galaxy-S8-drains-Blaze-battery/m-p/1953183#U1953183

[SilviaFitbit]

Welcome to the Community @KellyWrae! I would like you to make sure that you're properly charging your tracker. You can also double check the Tips to maximize the battery life of your Blaze Options. 

Thanks for your input @jeffbe. 

Let me know how it goes. 

[KellyWrae]

No, I have an iPhone.

[KellyWrae]

I have reviewed the tips to maximize battery life, even though before I updated I didn't need to maximize battery life. I have all day update set to off and I turn quick view off at night. It's not the actual battery that has a problem because when it all of a sudden goes to red on day 2 if I put it on the charger for 1 minute it goes back to over half. Then a day later I have to do it again. It really kills the mood when halfway through a workout on day 2 it all of a sudden decides to die.

[jeffbe]

Interesting to see this happening on an iphone.  I hope you get it sorted out. 

I'm pretty certain my problem is with the phone.  I started having issues a couple days after connecting fitbit to my S8.  Samsung has released an update addressing a Bluetooth issue that may be the culprit for S8 users. My Blaze updates to the app, but it will not connect to the phone's GPS to record activities. Plus the battery drain issue.

[SilviaFitbit]

Thanks for those details @KellyWrae! I've shared your post with Customer Support, they will reply to you within the following days. 

@jeffbe Thanks for sharing your experience with us. Have you tried the battery procedure posted above? Also, I would like you to make sure that you're following these steps to properly user connected GPS.

Hope this helps.    

[WesA]

Same problem here. I thought the battery was wasted. I did not realize that the Galaxy s8 was not supported. This explains the other issues I've been battling for the last few weeks. Connectivity is very hit an miss, very difficult to get it to sync. Notifications rarely work. I hate having to re-login to my app ALL THE TIME!

Hope Fitbit gets with the game here for sure. I love my Blaze, I don't want to have to buy a different watch, but that a lot cheaper than buying an older phone so i can use my tracker...