06-02-2017 09:51
06-02-2017 09:51
My Blaze has not synced since 6AM. I have not changed settings. I have turned off/on the tracker. I have turned off/on the app. I have restarted app. I have turned off/on the bluetooth. I have deleted cache and data for app and also unistalled and reinstalled the app. Is anyone else having that same issue all of the sudden???
06-02-2017 11:39
06-02-2017 11:39
I have unistalled the app and reistalled and still nothing.
06-02-2017 12:45
06-02-2017 12:45
I am having the same issue as well, my tracker has not had a updated sync since last night.
06-02-2017 15:52
06-02-2017 15:52
Mine is doing the same thing.
06-02-2017 18:01
06-02-2017 18:01
I don't have mine set to 'all day sync,' but for about the past week, when I open the app to have it sync, it usually 'cannot find tracker.' Then I have to reset my tracker, and/or close the app and reopen it. The app also doesn't seem to be giving accurate battery level info (or at least it gives much different info than the tracker displays.)
06-02-2017 21:49
06-02-2017 21:49
Unable to sync with the App for the last two days. Tried so many times to sync it manually, but it is not working.
06-03-2017 09:42
06-03-2017 09:42
Mine hasn't synced in 3 days ![]()
06-03-2017 16:12
06-03-2017 16:12
Mine hasn't synced since last Tuesday...whats going on, this seems to be a very common occurance
06-04-2017 03:57
06-04-2017 03:57
I can't sync my Blaze with the app either. What's up? Has anyone found out why? Have seen several people with same problem?
06-04-2017 04:22
06-04-2017 04:22
Best Answer06-04-2017 11:06
06-04-2017 11:06
Very frustrating. My Blaze will only sync when placed in the charger (oddly, it will do this whether the charger is plugged into an AC adapter or into a USB port on my desktop).
I now own three Fitbits -- a One, a Surge and a Blaze -- and the One is the most reliable unit. The Surge's charging connection is loose (it's not the charger itself; I bought a second one and it's superwonky with both of them) and easily disconnects, which sucks when the battery only lasts about 36 hours (even without GPS on).
Honestly if it wasn't for the community aspect of competing with friends I'd ditch these turkeys for a Garmin or something.
Best Answer06-04-2017 12:40
06-04-2017 12:40
Mine is syncing now. I had to use the shutdown feature from setting screen on my Fitbit. When I turned it back on it synced up.
Best Answer06-04-2017 15:21
06-04-2017 15:21
Best Answer06-04-2017 16:58
06-04-2017 16:58
I have been having the same problem. I haven't been able to sync mine for two weeks now. I tried to redownload the app, and now it won't even allow me to log in (yet I can on my laptop).
Best Answer06-04-2017 20:54
06-04-2017 20:54
I've tried resetting, turning the device on and off, restarting my phone...it just doesn't want to sync through Blu-tooth....
Best Answer06-04-2017 21:38
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06-04-2017 21:38
Try check to make sure app is up to date and restart phone if it updated.
restart the phone
Restart tracker
Shutdown phone
Shutdown the tracker
Remove tracker from phone
Read doxument at http://help.fitbit.com/?q=sync maybe should be done first.
Want more then let us know more sbout what device your trying to sync through. .
Best Answer06-05-2017 07:23
06-05-2017 07:23
I've done all this. None of it works.
I have a single-step solution for Fitbit:
Try check to make sure app is up to date and restart phone if it updated.
restart the phone
Restart tracker
Shutdown phone
Shutdown the tracker
Remove tracker from phone
Read doxument at http://help.fitbit.com/?q=sync maybe should be done first.
Http://Contact.fitbit.com
Want more then let us know more sbout what device your trying to sync through. .
Best Answer06-05-2017 11:59
06-05-2017 11:59
My Blaze started doing this after the last update. Randomly will not sync and cannot be found (app continuously looking for tracker). I have been sucessful just shutting down tracker and phone app. Then restarting both. But that last update has really made my Blaze turn to garbage.
It starting reporting sleep time from 11 to 13 hours, when it clearly showed the correct times I went to sleep and woke up which was about 6 hours total. Now it has stopped tracking my sleep, and I don't have any sleep entries since 5/31/2017.
What in the world is going on at Fitbit? Are they hiring developers from crackerjack boxes? I am personally responsible for at least 4 people I know buing these things. After only a year ownership, I feel like I've been taken for $200. NOT happy at all.