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Blaze will not Sync???

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My Blaze has not synced since 6AM.  I have not changed settings.  I have turned off/on the tracker.  I have turned off/on the app.  I have restarted app. I have turned off/on the bluetooth.   I have deleted cache and data for app and also unistalled and reinstalled the app.  Is anyone else having that same issue all of the sudden???

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17 REPLIES 17

I have unistalled the app and reistalled and still nothing.

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I am having the same issue as well, my tracker has not had a updated sync since last night. 

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Mine is doing the same thing.

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I don't have mine set to 'all day sync,' but for about the past week, when I open the app to have it sync, it usually 'cannot find tracker.' Then I have to reset my tracker, and/or close the app and reopen it. The app also doesn't seem to be giving accurate battery level info (or at least it gives much different info than the tracker displays.)

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Unable to sync with the App for the last two days. Tried so many times to sync it manually, but it is not working.

Kindly help.
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Mine hasn't synced in 3 days Smiley Sad

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Mine hasn't synced since last Tuesday...whats going on, this seems to be a very common occurance

 

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I can't sync my Blaze with the app either.  What's up?  Has anyone found out why?  Have seen several people with same problem?  

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Hi...I read a couple of other replies and came up with the solution. Press all 3  buttons on your Blaze at the same time.  make sure to turn on at that point...you should then be able to sync..Hope this helps

Kevin Harris o_o_o_o
/| ,[_____],
|¯¯¯L --O|||||||O-
()_)¯()_) ¯¯¯¯¯ )_)
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Very frustrating. My Blaze will only sync when placed in the charger (oddly, it will do this whether the charger is plugged into an AC adapter or into a USB port on my desktop).

 

I now own three Fitbits -- a One, a Surge and a Blaze -- and the One is the most reliable unit. The Surge's charging connection is loose (it's not the charger itself; I bought a second one and it's superwonky with both of them) and easily disconnects, which sucks when the battery only lasts about 36 hours (even without GPS on).

 

Honestly if it wasn't for the community aspect of competing with friends I'd ditch these turkeys for a Garmin or something. 

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Mine is syncing now. I had to use the shutdown feature from setting screen on my Fitbit. When I turned it back on it synced up.

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Thanks to everyone for your suggestions. After trying all of them and a
few more, I finally turned my phone off and back on and it synced with no
problem. Of coarse!!!!

Stephanie C. Berry
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I have been having the same problem. I haven't been able to sync mine for two weeks now. I tried to redownload the app, and now it won't even allow me to log in (yet I can on my laptop).

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I've tried resetting, turning the device on and off, restarting my phone...it just doesn't want to sync through Blu-tooth....

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Try check to make sure app is up to date and restart phone if it updated.

restart the phone

Restart tracker

Shutdown phone

Shutdown the tracker

Remove tracker from phone

Read doxument at http://help.fitbit.com/?q=sync maybe should be done first.

Http://Contact.fitbit.com 

Want more then let us know more sbout what device your trying to sync through. .

 

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I've done all this. None of it works.

I have a single-step solution for Fitbit:

  1. Make a product that works properly

 

Try check to make sure app is up to date and restart phone if it updated.
restart the phone
Restart tracker
Shutdown phone
Shutdown the tracker
Remove tracker from phone
Read doxument at http://help.fitbit.com/?q=sync maybe should be done first.
Http://Contact.fitbit.com
Want more then let us know more sbout what device your trying to sync through. .

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My Blaze started doing this after the last update.  Randomly will not sync and cannot be found (app continuously looking for tracker).  I have been sucessful just shutting down tracker and phone app.  Then restarting both.  But that last update has really made my Blaze turn to garbage.

 

It starting reporting sleep time from 11 to 13 hours, when it clearly showed the correct times I went to sleep and woke up which was about 6 hours total.  Now it has stopped tracking my sleep, and I don't have any sleep entries since 5/31/2017. 

 

What in the world is going on at Fitbit?  Are they hiring developers from crackerjack boxes?  I am personally responsible for at least 4 people I know buing these things.  After only a year ownership, I feel like I've been taken for $200.  NOT happy at all.

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