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Blaze not logging all steps

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‎09-03-2019 19:50

‎09-03-2019 19:50

Went on an 8 mile walk yesterday.  My blaze only registered about 6.5 miles on the trail.  And lately it freezes up while I'm walking- just in time for my company's step competition.  

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‎09-04-2019 09:04 - last edited on ‎01-20-2025 08:14 by Fitbit Moderator

‎09-04-2019 09:04 - last edited on ‎01-20-2025 08:14 by Fitbit Moderator

Welcome to the Community @emeyers128. Thanks for the details mentioned. I would like you to restart your Blaze and continue checking if it tracks all your information.

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎09-04-2019 09:48

In response to SilviaFitbit

‎09-04-2019 09:48

Thank you, tried that two times, as well as deleting the auto detected exercises.  It is closer to my actual count than it was but still not 10/10, I'd say it's 8/10

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‎09-05-2019 17:11 - last edited on ‎01-20-2025 08:14 by Fitbit Moderator

In response to emeyers128

‎09-05-2019 17:11 - last edited on ‎01-20-2025 08:14 by Fitbit Moderator

Thanks for getting back @emeyers128. I'm glad to hear that it improved after the troubleshoot performed. You can learn more about how accurate are Fitbit devices here. 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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