help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-29-2018 18:58

‎01-29-2018 18:58

Having purchased my Fitbit Blaze in December 2017, I can say that I am very disappointed with it.  It doesn't matter what I do, I cannot get any notifications to my Blaze, it is syncing to my phone and connected by Bluetooth, but it will not give me any message, phone notifications at all.  I have made sure all my settings are correct, I have removed the app from my Samsung Galaxy s8 and reinstalled it, but.......nothing.   I really think that for almost $200 it should do everything Fitbit claims it should!  I am really in 2 minds whether to return it for a refund, or stick it out and see if there is some kind of update coming, but after reading posts on the community forums here I think It is a problem to which there is no solution. Thank you for listening to this very disappointed Fitbit Blaze owner.........:(      😞    😞     😞

Best Answer
0 Votes
1 REPLY 1

‎01-29-2018 21:41

‎01-29-2018 21:41

If you’re able to return, I would. I’ve been waiting 75 days with no solution. I have an iOS but the “be patient” replies from Fitbit are getting really annoying. 

Best Answer
0 Votes