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Blaze not receiving notifications

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‎01-04-2018 12:26 - last edited on ‎01-05-2018 06:22 by Moderator Alum

‎01-04-2018 12:26 - last edited on ‎01-05-2018 06:22 by Moderator Alum

I have an LG G5 and I've been told a load of times that its not compatible with the Blaze. 4 days ago I started to receive all kinds of notifications from Facebook to Instagram to Snapchat ... I can still get calls but all other notifications have stopped all of a sudden. I don't understand if its not compatible why and how did this happen? Any help would be appreciated.

 

 

Moderator edit: subject for clarity

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‎01-05-2018 06:24 - last edited on ‎05-26-2025 09:50 by Fitbit Moderator

‎01-05-2018 06:24 - last edited on ‎05-26-2025 09:50 by Fitbit Moderator

It's great to see you around @Fennhead6. Actually, LG G5 isn't a compatible. When a device isn't compatible the connecting between the Blaze and the phone might get interrupted. You can take a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there but I don't guarantee it will work 100%.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-09-2018 11:06

In response to AlejandraFitbit

‎01-09-2018 11:06

@AlejandraFitbit thank you for your reply.

iv had read through the instructions you posted to me and its still not working.

I noticed it worked the one and only time after i had charged it on my laptop, i dont no if thats just coincidence or had made a difference.

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