Blaze
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Automatically changed to new dashboard

Fitbit automatically changed to the new dashboard, and how can I go back to the old?  I do not like the new layout!!       Moderator edit: subject updated for clarity 

Cavajj by Jogger
  • 2362 Views
  • 21 replies
  • 18 kudos

Resolved! Blaze not syncing with lg g5

Iv got an lg g5 se smart phone, had a new fitbit blaze off my husband for Christmas. Really disappointed that it doesn't sync properly nor can i receive any calls or notifications. With technology today you would think that they would be compatible w...

Fennhead6 by Recovery Runner
  • 1511 Views
  • 9 replies
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Resolved! LG G5 connect to fitbit blaze not working

I bought my husband the Blaze fitbit but it won't connect to the LG G5 that he has. It's not even found on the list. How has everyone else with this phone hooked up their Blaze to it?

Gratts by Jogger
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  • 4 replies
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Locating MAC bluetooth address

Does anyone know where I can find my Blaze MAC bluetooth address?  I'm currently on the phone with Fitbit and they tell me they can't help me.  I asked them that if I give them my serial number, can they provide the address and they said no one there...

spenc by Jogger
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  • 3 replies
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Blaze not receiving notifications

I have an LG G5 and I've been told a load of times that its not compatible with the Blaze. 4 days ago I started to receive all kinds of notifications from Facebook to Instagram to Snapchat ... I can still get calls but all other notifications have st...

Fennhead6 by Recovery Runner
  • 435 Views
  • 2 replies
  • 1 kudos

Sleep documenting into the future

I woke up this morning and saw my battery had died sometime during the night. However when I checked my sleep information, it said I did not wake up until 6:30am. I was checking at 5:30 am. Now I cannot get it to charge.  Any thoughts?  thankyou     ...

NanEng by Jogger
  • 371 Views
  • 1 replies
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Blaze and LG G5??

I get call notifications but no text or calendar... HELP! I'm super bumbed!! I have messages listed (not hangout) and I have calendar listed (only choice...) blarg. What next? I have tried restarting things and unpairing and repairing... 

Blaze app notifications not available

Hello, when i try to get different notifications on my phone, there is a very limited list of apps, none of which include phone, sms, or whatsapp. I am not sure how to get access to other apps to allow notifications.   https://imgur.com/gallery/hpa5k...

nckbck by Jogger
  • 392 Views
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Weight Loss Goal Change

When I first got my Blaze/Aria I set my weight loss goal to lose 25 pounds. I will be hitting that 25 pounds lost goal this week. I still have several more pounds to lose. I plan to change my weight loss goal to 25 pounds less then I now weigh. When ...

Resolved! Will Blaze show map once synced?

I understand that the Blaze has Connected GPS which requires a phone nearby for actual GPS during activity.  But if I go for a run without my phone and come back to sync w/ my phone, will the app then show the map of my run?  Or do I have to have my ...

Screen Flickers

Anyone else found the screen flickering and not being able to access info on fitbit

Jilly45 by Jogger
  • 879 Views
  • 7 replies
  • 1 kudos

App not undating Blaze heart rate data

Hi my new Blaze is great but the heart rate chart graph on the App won’t update unless I switch the phone on and off which gets tedious. Any suggestions?

mazzie by Jogger
  • 379 Views
  • 1 replies
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Fitbit Blaze not fitting well

It hurts my wrist if I loosen strap it's to loose    Moderator edit: Clarified subject

Mileage Way off

I just went for a run with my daughter wearing my old Garmin GPS watch, and we the mileage on my FitBit Blaze was over 1 mile off. I run daily, and this is a huge issue with me.  Any ideas on how to fix this?

Customize clock faces with phone gallery

I wish that the Fitbit blaze would have the same feature as the apple watch where you can choose a picture from your phone's gallery and use it for cooler preferences. I think that if this does happen then ill wear my Fitbit more often.      Moderato...

Bike activity not tracking distance

Just received a FitBit Blaze for Christmas, all going well, however just completed a Bike ride - set to Exercise and Bike which connected to I Phone GPS however did not record the distance? Also recorded steps while cycling, but having read on some o...

Fitbit Blaze counting more steps than my S Health app

Just got Blaze and it counts 16k to 18k steps daily while my S8 has me at between 8k & 10k steps. I carry the S8 in back pocket and it goes pretty much everywhere with me. I just cant understand why the huge difference. I'm left handed, wear the Fitb...

Blaze wont hold a charge (grr)

Used my Blaze ( wonderful wifey bought for Xmas) for about 48 hours before it went kaput.   now i charge it but the minute i take it out of the charger and put it on my wrist, it gives me the dead battery sign.  Serious quality problems!!!  my wife i...

Blaze keeps restarting itself

I got a FitBit Blaze for christmas and everything has been working fine, until today.  When I got to work this morning, I noticed my fitbit was not fully loading and the Fitbit logo keeps appearing and disappearing on the screen.  I tried the reset (...

Blaze green lights and front display dead

Hi there,I'm needing help. My Blaze seems to have just died. I bought it direct from Fitbit in December 2016, so it's just gone 1 year.Nothing works on it,  no green flickering lights at the back no the front display screen. I have tried pushing the ...

Rob.S71 by Jogger
  • 395 Views
  • 1 replies
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Deleting old notifications

How do I delete all the old notifications in the app in the new section on the iphone

Tracking exercise on a stationary bike

What is the best way to use the Blaze when tracking time spent on a stationary bike?  Also, what counts as active minutes?  I spent 45 minutes on the bike and none of these counted as active minutes?

Blaze not tracking correctly

I got my Blaze for Christmas.  I have a few issues, though. I have read through the posts about walking distance on the treadmill.  I have issues with the "resolutions" posted by a few people . . . not moving arm, having hand on leg, etc.  I'm sorry,...

Screen went black

I was just wearing it and screen went black. It's not even charging. 

Resolved! Yesterday's Stats Did Not Change

Hello!  I read through the forums and tried to see if anything matched what I had an issue with but did not find anything that was perfect.  Occasionally I will turn on my Blaze from the day before and the info on my phone (steps, flights climbed, et...

Sleep isn't correct

I don’t feel that my Blaze is recording my sleep accurately.I went to bed at 11pm and was up at 9am -Sunday is the only day I get a lay in! - and my sleep is recorded as just 5 hours.Can I get sleep to be more accurate?   Moderator edit: Updated subj...

Floyd67 by Jogger
  • 348 Views
  • 1 replies
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Heartrate wrong

I have just changed from a Charge HR to a Blaze. With the Blaze my heartrate seems to be approx 20bpm higher. I check this by manually taking my pulse. Any solutions?

Can't paired my Blaze

I have a Samsung S8. I have tried every troubleshooting suggestion. I even called Fitbit. My Blaze rejects pairing with my phone. I can't get notifications. I have been trying for over a week. No help from Fitbit on for me. So frustrating.   Moderato...

Ellaina by Jogger
  • 666 Views
  • 6 replies
  • 1 kudos

Problem connecting to Android

 If nothing works to connect try downloading ble bluetooth app and search for your fitbit and connect This helps fitbit to connect to some Android phones my Samsung S4 had difficutlties with my new Blaze. If sync fail just open ble app and connect ag...

Jazzyjase by Recovery Runner
  • 537 Views
  • 2 replies
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Syncing activities to Strava

Quick question, do I need to carry my phone on my runs for it to sync on strava?   Moderator edit: Clarified subject

Horseback riding tracking directly from the Blaze

I just bought Blaze to track my horse riding activities. Because i was reading that it can track it. But such a dissapointment- It is not possible to put it straight away on fitbit screen. And no i dont want to add it manually or change every time if...

Tracking steps

Just received my Fitbit Blaze.  Set up fine but I  gain steps while working at my desk??? Any suggestions on how to fix this, does not pay to keep this when it is not accurate. Thanks 

Borderline Useless

I've had my Blaze for a few days and I'm wondering if it's even worth keeping. It either doesn't track steps at all, or it tracks 15,000 steps while sitting on my night stand (not an exaggeration). Every troubleshooting suggestions thread on this web...

JRiot by Jogger
  • 440 Views
  • 3 replies
  • 1 kudos

Music control flickers

My music control keeps flickering from connecting to loading music I tried trouble shooting and it let me push play but then just started doing the flickering thing again

Notification stopped working

I've reset it. Deleted app and reinstalled. Followed the help document to no luck. Previously it stopped syncing and I had to delete it from Bluetooth and shut it down to get it to reconnect after 3 times. It's been syncing fine now just notification...

My Blaze has frozen

Screen frozen on a message saying clock face error and can't reset fitbit. Also have had continual problems with not been able to sync with my Android phone. Ive only had this Fitbit for week and have had syncing issues always. Appreciate any advice.

Problem syncing Blaze with Xaiomi Redmi Note 4x

Hi There,   Can anyone help with the following issue?   When trying to sync my Fitbit Blaze with a Xaiomi Redmi Note 4x, I receive a 'tracker not found' error. An exclamation mark it also shown representing the syncing error.    To fix this issue and...

Dang88 by Jogger
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  • 1 replies
  • 1 kudos

Resolved! Blaze fully discharged, will not charge

My Blaze had already shut itself down yesterday before I took it off to charge it. I reset it and it restarted and ran long enough to show me the battery icon with a narrow red stripe at the left. However, before I could get it into the charging dock...

Resolved! Red dot on fitbit blaze

I recently got my fit bit blaze for Christmas and now I am noticing a red dot on the screen. it is in the top left corner of the screen. Is it suppose to be there or is something wrong? 

Blaze showing incorrect time ahead

My blaze jumped forward to read midnight as the time and Saturday as the day even though it's still Friday and onward at 9pm. Now my app will not sync the steps I am continuing to take. Very frustrating. Please help!   Moderator edit: Clarified subje...

Lorax777 by Recovery Runner
  • 402 Views
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