help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-18-2018 13:30 - last edited on ‎02-19-2018 04:18 by Moderator Alum

‎02-18-2018 13:30 - last edited on ‎02-19-2018 04:18 by Moderator Alum

Just upgraded from a Fitbit HR to the Blaze last week. Unable to receive any notifications from Samsung Galaxy S6, turned notifications off of phone & Blaze, enabled All-day Sync in Fitbit app, shutdown phone & turned it back on, sent test notification, no luck. Had no issues at all with Fitbit HR, what am I doing wrong?

 

 

Moderator edit: subject

Best Answer
0 Votes
1 REPLY 1

‎02-19-2018 04:20

‎02-19-2018 04:20

Hey there @ninarempel, welcome to the Forums.

 

Thanks for troubleshooting this by yourself. If your tracker isn't receiving notifications, I recommend taking a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there.

 

I hope this helps, let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes