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Blaze not receiving text notifications

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I get all my notifications except my texts. I set my default text app "go sms" in the notifications section but it still won't send text notifications. I get call notifications, Facebook notifications, messenger notifications and front point notifications. Just no text. Any help would be appreciated.

 

Moderator edit: Subject for clarity

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Got it working. Got a new texting app. Works good now. So "Go SMS Pro" not compatible with fitbit. 

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It's great to see you around @Spin0620. If you are not getting texts notifications, I recommend following the instructions provided by our friend @MarreFitbit in the My Tracker isn't receiving notifications (Android App) post. Also, can you please tell me which is your principal option for texts notifications?

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I've done all that. The app I use for texts is "Go SMS Pro". I get every other notifications but just not texts. 

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Thanks for the update @Spin0620. Please confirm you are selecting this by doing the following from your Fitbit app:

 

  1. Tap the Blaze icon
  2. Tap Notifications
  3. Tap App Notifications
  4. Select Go SMS Pro
  5. Sync

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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It won't let me pick that cause it says default texting app. 

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Thanks for the information @Spin0620. Could you please provide me with a screenshot of what you are seeing? It will be easier for me this way to provide you steps.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Screenshot_20170914-152512.png

 

Screenshot_20170914-152538.png

 

 

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Thanks for the attachments @Spin0620. Have you tried to setup as a default another message app and select Go SMS Pro from the app notifications? If you haven't, I recommend trying this.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Still doesn't work. 😔 get all other notifications. 

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Still doesn't work. get all other notifications. 

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Now it's working sometimes and sometimes not. Frustrating

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Got it working. Got a new texting app. Works good now. So "Go SMS Pro" not compatible with fitbit. 

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Those are great news @Spin0620. I am glad to hear that you are receiving your notifications now. If you need anything else, do not hesitate in posting it. If you would like to share the steps you did to fix this, it would be awesome.

 

Happy stepping! Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer