Blaze not receiving text or email notifications

[Bam5244888]

Did the app update to my Fitbit Blaze and now only notifications I get is calls, no text or email notifications, anyone else having this problem?  I see a new firmware was released but not out to all yet. 

Moderator edit: Subject for clarity

[AlejandraFitbit]

It's great to welcome you @Bam5244888. If you are having problems with your notifications, I recommend following the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post. 

I hope this helps, let me know the outcome. 

[Katia-S]

Hello, I’m having the same problem. Can you provide the solution for Android users please? Many thanks.

[AlejandraFitbit]

Hey @Katia-S, a warm welcome to the Community.

I will be glad to provide you with some instructions to follow regarding the notifications issue you are having. You can take a look at the My Tracker isn't receiving notifications (Android App) post and follow the steps there.

Let me know how it goes. 

[Cocothuy]

Hi,

I cannot receive text message notification thru on Blaze device. I read forum discussions, and I followed what they suggested but it still didn't work.

Please advise. 

Thanks in advance!

Annie 

[hydref]

I have the same problem.  I get a "new messages" message, but no way to look at them.  Before upgrade entire message was displayed.  I have Samsung Galaxy 8s+.