09-19-2017
21:02
- last edited on
09-20-2017
05:53
by
AlejandraFitbit
09-19-2017
21:02
- last edited on
09-20-2017
05:53
by
AlejandraFitbit
Menu did not show up when swap left. I cannot even power off my Blaze. Any other ways to move to the menu, other than swap left?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
Best Answer09-20-2017 00:11
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
09-20-2017 00:11
First thing to try when a fitbit misbehaves is a restart using the following procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.
09-20-2017 00:11
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
09-20-2017 00:11
First thing to try when a fitbit misbehaves is a restart using the following procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.
09-20-2017 05:54
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-20-2017 05:54
It's great to welcome you @kikiwuc and @SteveH thanks for stopping by.
I would like to know if the instructions provided by our friend worked? Did you tracker work after the restart procedure?
Hope to hear from you soon. ![]()
Best Answer09-20-2017 20:47
09-20-2017 20:47
Yes. It works well again.
Thank you!
09-21-2017 04:14
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more