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workout not saving

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‎09-19-2017 07:54

‎09-19-2017 07:54

 i have noticed that some workouts wont appear on my weekly goal area. it will show on active minutes but i am not able to see it in weekly exercise and see how many calories i burn during that workout etc. ive tried to sync it several times and logged on and off and nothing. so when i go and see how many hours/mintues i worked out for that week it wont show the correct total

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‎09-21-2017 04:33

‎09-21-2017 04:33

A warm welcome to the Community @drdlt and thanks for troubleshooting this by yourself.

 

Could you please provide me with a screenshot of your exercises? In the meantime, please check if your iOS Fitbit app is updated by following the instructions provided in the How do I update the Fitbit app for iOS? post.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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