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Blaze not syncing

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‎09-16-2017 17:48 - last edited on ‎09-18-2017 06:53 by Moderator Alum

‎09-16-2017 17:48 - last edited on ‎09-18-2017 06:53 by Moderator Alum

I try to reload but it doesn't work! I really want to change the clock face but it doesn't change because it doesn't reload. 😞

 

Moderator edit: Subject for clarity

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‎09-16-2017 17:53

‎09-16-2017 17:53

Sorry @Jack112233, I'm  not sure what is ment by reload. You should be able to change the clock face through the app or web, then you will need to do a sync the way that you normally would.

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‎09-18-2017 06:54

‎09-18-2017 06:54

It's great to see you around @Jack112233 and @Rich_Laue thanks for stopping by.

 

By reloading I understand that your tracker isn't syncing. If this is the case, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should sync properly and you should be able to change your clock face.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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