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Blaze not syncing

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‎07-24-2018 12:30 - last edited on ‎07-25-2018 05:24 by Moderator Alum

‎07-24-2018 12:30 - last edited on ‎07-25-2018 05:24 by Moderator Alum

My app stopped updating my steps a month ago and has a red dot over notifications... what does that mean? I still get emails with updated steps but my notifications on my app stop at June 10.

 

 

Moderator edit: subject for clarity

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‎07-25-2018 05:28 - last edited on ‎10-23-2025 08:29 by Fitbit Moderator

‎07-25-2018 05:28 - last edited on ‎10-23-2025 08:29 by Fitbit Moderator

It's great to welcome you @normanvet.

If you are seeing that your information isn't updating, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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