08-07-2016 04:48
08-07-2016 04:48
08-07-2016 05:03
08-07-2016 05:03
08-07-2016 07:12 - edited 08-07-2016 07:12
08-07-2016 07:12 - edited 08-07-2016 07:12
Hi @David5311
Make sure the latest fitbit app version for the phone is installed.
Feel free restarting the tracker & the phone.
Restart the tracker
URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'
Optionally check out the Fitbit Article about not being able to sync the tracker.
https://help.fitbit.com/articles/en_US/Help_article/1866
Hope it helps
08-08-2016 04:56
08-08-2016 04:56
Welcome to the Community @David5311. @SunsetRunner thanks for stopping by and the tips provided. I recommend following the instructions provide in this post. After these steps your tracker should work properly.
Let me know the outcome.