Blaze not syncing

[viylette]

Good evening, My fitbit blaze is not syncing with my andriod phone the V10. I have rebooted my phone and it still has not changed. Anyone have any tips on how to get my fitbit to sync?

Thank you

[mbre2004]

I've had this issue as well. I've found at times using mobile data over wifi helps. Or simply turning on bluetooth classic. But it's an issue that needs to be corrected with a firmware update from Fitbit. Nothing you're doing to cause this.

[slatton00]

My Blaze was not syncing with my Android phone last night and early this morning. But it just did sync up. Not sure what was going on. I tried rebooting the phone, the blaze, reconnecting bluetooth and several other things. Never did figure it out. Just glad it's working now.

[SilviaFitbit]

@viylette Welcome to the Community! Thanks for the troubleshoot that you've done. It seems that your V10 isn't in the list of supported devices. That may be the reason why your Blaze isn't fully syncing with your mobile device. 

Fitbit is always adding new mobile devices to the list. So, keep an eye on it .

@mbre2004 Hey there! Thanks for sharing your experience. @slatton00 A warm welcome to the Community! It's great to hear that your tracker started working again .