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Blaze not syncing

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‎05-16-2017 05:42 - last edited on ‎05-18-2017 04:12 by Moderator Alum

‎05-16-2017 05:42 - last edited on ‎05-18-2017 04:12 by Moderator Alum

Hi all,

 

I have had an error come up on my Fitbit Blaze saying that there is a "Clock Error" and that i need to go to the app and try another clock. I have tried this but it is now NOT syncing to my Samsung (Android) device. I have noticed that it has lost bluetooth connection and it is no longer discoverable! I have even tried it with my iOS device and neither can find any bluetooth to connect to. I have reset it at least three times with the left and lower right buttons, but to no avail.

 

Does anyone have any help on this subject please?

 

Moderator edit: Subject for clarity

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‎05-18-2017 04:13

‎05-18-2017 04:13

It's great to see you around @SunsetRunner. If you are having inconveniences syncing your tracker, I recommend following the instructions provided in the Having trouble syncing? post. after these steps your tracker should sync and the clock issue should be fixed.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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