09-17-2017
14:00
- last edited on
09-18-2017
04:16
by
AlejandraFitbit
09-17-2017
14:00
- last edited on
09-18-2017
04:16
by
AlejandraFitbit
My phone cannot find my Fitbit Blaze. I have tried everything, including restarting the Fitbit and phone, re-installing the app, etc. My phone simply cannot find my Fitbit anymore. Help!
Moderator edit: subject for clarity
09-18-2017 04:17
09-18-2017 04:17
It's great to see you around @Caramel_Lay_D, thanks for troubleshooting this by yourself.
If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should sync properly.
Let me know the outcome.
09-28-2017 09:50
09-28-2017 09:50
Thanks. I tried those steps and still no success. I have now not been able to sync my phone to my fitbit Blaze for over two weeks. 😞
09-29-2017 04:14
09-29-2017 04:14
Thanks for the update @Caramel_Lay_D. Since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further instructions.
See you later.
09-29-2017 06:19
09-29-2017 06:19
have you tried to sync via computer.? mine did that be for and I went in the app turn off the all ways connected and such and did it manualy and it worked. I also notice that if the battery power is low it makes it hard to sync..