help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-10-2018 19:01 - last edited on ‎05-14-2018 05:41 by Moderator Alum

‎05-10-2018 19:01 - last edited on ‎05-14-2018 05:41 by Moderator Alum

It's been two weeks and my Fitbit Blaze will not sync sleep and heart rate data. I've tried restarting it, I turned my Bluetooth on and off and I've tried to set it up again in the app but now it wont connect.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎05-14-2018 05:42 - last edited on ‎10-28-2025 10:47 by Fitbit Moderator

‎05-14-2018 05:42 - last edited on ‎10-28-2025 10:47 by Fitbit Moderator

A warm welcome to the Community @Alanyyw3.

Thanks for troubleshooting this by yourself. If you are having syncing issues with your Blaze, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

I hope this helps, let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer