05-24-2018
22:31
- last edited on
05-25-2018
10:09
by
AlejandraFitbit
05-24-2018
22:31
- last edited on
05-25-2018
10:09
by
AlejandraFitbit
Blaze is not syncing to Galaxy S9+.
Moderator edit: subject for clarity
05-25-2018 10:11
05-25-2018 10:11
A warm welcome to the Community @dcb_creations.
Keep in mind that in order to properly connect your tracker with your phone, it needs to be a compatible mobile device. The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.
A majority of Android phones running version 4.4 or higher will work with our products, however, we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility. Remember that you can always try the instructions provided in the help article Why won't my Fitbit device sync?.
Let me know if you need anything else.