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Blaze not taking charge

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‎06-05-2019 09:23

‎06-05-2019 09:23

Yesterday my fitbit would only show the fitbit logo.  On the forums it told me to do a reset (pressing the left and lower right button).  When I did that the logo would blink, but still remain.  The other suggestion was to let the watch's battery completely drain and then recharge.  The watch has been charging 5 hours, but it has not acting like it is getting any charge and will not turn on.  Any other suggestions?

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‎06-06-2019 16:30

‎06-06-2019 16:30

Welcome to the Fitbit Community @chewst.

 

I appreciate your participation in the Forums and sharing the details of the battery issue you're experiencing with your Fitbit Blaze. Thank you for your efforts to resolve it. Please confirm the complete troubleshooting steps from this help article and try to restart the device once again: Why isn't my battery charging on my Fitbit device?

 

Keep me posted on the outcome!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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