help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not tracking sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-29-2017 05:50

‎06-29-2017 05:50

My Blaze has not tracked my sleep for a couple of days. I have restarted it multiple times. I started trying to get more sleep and was very disappointed that it all of a sudden stopped tracking my sleep right as I am trying to do better with getting more sleep. Any suggestions besides restarting the tracker which I have done already.

Best Answer
0 Votes
4 REPLIES 4

‎06-29-2017 06:11

‎06-29-2017 06:11

Hello

Are you saying that your blaze is not tracking sleep at all or just the stages not showing?   You may want to check you settings for sleep sensitivity on your app under advanced settings as well as your heartrate set to ON.    If you use the Sleep Now feature I suggest not using that and just go to sleep and the blaze will automatically track it for you. 

I was experiencing the issue of the stages no longer showing up and made no sense all of a sudden.  So I decided to change the wrist to my non-dominant but kept my watch on the what I believe is my dominant hand and it is now working  I have been received the stages for the past 4 days now. 

 

Best Answer
0 Votes

‎06-29-2017 06:23 - edited ‎06-29-2017 06:24

‎06-29-2017 06:23 - edited ‎06-29-2017 06:24

I'm having the exact same problem! It was tracking fine until last weekend. Since Saturday it hasn't tracked at all. I tried making it more sensitive and restarting it but nothing seems to work...

Best Answer
0 Votes

‎06-29-2017 07:40

In response to Butterflywings

‎06-29-2017 07:40

It's not tracking my sleep at all. I hadn't changed any settings on the blaze itself. I did setup sleep goals in the app though.

Sent from my iPhone
Best Answer
0 Votes

‎06-29-2017 07:41

In response to gr3ybeard

‎06-29-2017 07:41

The last night is showed my sleep was Sunday night. I like knowing the stages but if it would at least tell me how long I slept I would be mostly okay with that.

Sent from my iPhone
Best Answer
0 Votes