Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not tracking step count

Replies are disabled for this topic. Start a new one or visit our Help Center.

My blaze was showing a step count of 5000 + steps during my workout; but the moment I synced it with my iPhone, it lost the data and showed me only 130 steps !!! This is the third time this is happening wih my blaze. Any suggestions to get the data back ?

Best Answer
0 Votes
4 REPLIES 4

Mysterious it always revert to the same step count. The tracker itself doesn't remove any data on it's own.. 

 

Feel free restarting the tracker if not already done.

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'


 

Best Answer
0 Votes

Have you manually logged anything through the web or the App?

Best Answer
0 Votes
No ... I haven't actually.

Sent from my iPhone
Best Answer
0 Votes
Already did that as well... still shows a lower step count.

Sent from my iPhone
Best Answer
0 Votes