03-18-2018
11:02
- last edited on
03-19-2018
05:22
by
AlejandraFitbit
03-18-2018
11:02
- last edited on
03-19-2018
05:22
by
AlejandraFitbit
My Blaze does not count steps correctly, tracks about 50% of steps tracked by phone. Last hr and phone matched steps. How do I fix?
Moderator edit: subject for clarity
Best Answer
03-19-2018
05:24
- last edited on
10-29-2025
09:57
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-19-2018
05:24
- last edited on
10-29-2025
09:57
by
MarreFitbit
A warm welcome to the Community @RichardMas.
If your step count isn't being accurate, I recommend adjusting your stride length information, restart your tracker, walk 100 steps and let me know how many the tracker registered.
Hope to hear from you soon. ![]()
Best Answer