The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Has any else had a problem with their Fitbit saying one minute they hit 10,000 steps then when you sync it to the app it changes your number? Earlier I hit my 10,000 then it changed to 8,700.
@a.rodriguez when you say Fitbit says, are you referring to the app or the tracker? I find that the app sometimes shows wrong data during the sync/update process.. During this time the data from the Fitbit goes through the app onto the server, then the server does its calculations, the app then goes out to the server and updates the dsshboard.
Best Answer
