Blaze not vibrating with notifications

[Tommcc]

Blaze not vibrating with calls, texts or alarms after updating to the new app. Tried the following 

1. Rebooting 

2. Turning Bluetooth off and on

3. Disconnecting watch from phone

4. Trying alarms 

Iphone set up

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome on board @Tommcc. Thanks for troubleshooting your Blaze prior to contacting us. Nice way to go!

Have you checked if your Blaze does vibrate with silent alarms? Your Fitbit device vibrates to alert you at various times, including if you set an alarm, when you hit your step goal, or if you haven’t met your hourly activity goal. Have you see if the vibration is also missing for this features?

If your device didn't alert you, make sure you successfully set an alarm. For more information, see How do I manage alarms on my Fitbit device?

If you correctly set the alarm or aren’t receiving other alerts, test your device’s vibration motor. Connect the device to the charging cable. For more information, see How do I charge my Fitbit device?

However, I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox so they can continue assisting you.