Blaze not working properly after iOS 13 update

[Mcossie]

Ever since iSO13 update, FITBIT Blaze has had issues to the point on not being usable. It seems lot of people are too! Believe it is all software related and message "we are working on it" just not cutting it after more than a month! 

Since update like many others,

1. Get constant notification of incoming call after phone call is answered.
2. Goes flat very quickly, now within an hour.
3. Battery shows as flashing red on Blaze, but when put on charge it states it is fully charged. When you then wear it it battery flashes red within a hour.
4. Sometime cannot even get Blaze to respond at all.
5. Trying to do a "Reset" just does not work.

All of this since iSO 13 update. Just do not believe it is a battery issue that just happened to occur at the same time as the update as so many other people I read having same issue. To me it seems FITBIT was major quality issue with its software that is taking way too long to address and fix.

FYI phone is iPhone 8 iSO ver 13.2.2

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @Mcossie, thanks for stopping by. I'm sorry for the late response. I  am sorry to hear that you are going through this situation. I appreciate your feedback for the Fitbit Blaze. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback. 

Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. 

As you've mentioned, you've already spoken to our Customer Support Team who has notified to you that we’re aware of the issues after upgrading to iOS 13+  and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.