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Blaze not working properly

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‎04-02-2018 10:48

‎04-02-2018 10:48

Bought Fitbit blaze a week ago. Worked fine for a week, now its not responding to touch screen, it vibrates when I get a call but the screen is blank. Also not responding to the buttons. 

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‎04-02-2018 12:20

‎04-02-2018 12:20

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-02-2018 12:20

In response to WendyB

‎04-02-2018 12:20

For the buttons

 

Please see this thread from @AlejandraFitbi
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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