04-02-2018 10:48
04-02-2018 10:48
Bought Fitbit blaze a week ago. Worked fine for a week, now its not responding to touch screen, it vibrates when I get a call but the screen is blank. Also not responding to the buttons.
04-02-2018 12:20
04-02-2018 12:20
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
04-02-2018 12:20
04-02-2018 12:20
For the buttons
Please see this thread from @AlejandraFitbi
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum