09-19-2017
14:23
- last edited on
09-20-2017
04:54
by
AlejandraFitbit
09-19-2017
14:23
- last edited on
09-20-2017
04:54
by
AlejandraFitbit
Every single time I charge my Blaze, the text and call notifications somehow get disabled even though it's paired with my phone and notifications are turned on. It's maddening. Can you please fix this issue? Tired of having to jump through the troubleshooting hoops every time I charge this thing.
Moderator edit: Caps
09-20-2017 04:56
09-20-2017 04:56
It's great to see new faces @sdpitk, welcome! And thanks for troubleshooting this by yourself.
Are you charging your Blaze when the battery completely drains or when it stills have some charge? If you are letting the battery drain completely, I recommend charging it with some charge. Also, you can follow the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post.
Let me know the outcome.
09-20-2017 09:32
09-20-2017 09:32
I'm usually charging it with some charge left. Unfortunately I go through the hoops listed in your troubleshooting post every time and only find success every once in a while.
09-21-2017 11:19
09-21-2017 11:19
Are notifications being disabled in the app or on the Blaze itself @sdpitk?
Tey swiping down on the Blaze screen, or hold in the top right button to get to the notifacation sertings on the Blaze.
02-25-2019 14:53
02-25-2019 14:53
Since last fall, I have had the same problems. Notifications are not working after I charge my Fitbit. I always have some charge left, I pair it with my Galaxy 6. Please fix this annoying problem. I go through all the steps that are recommended and sometimes it works right away and other times it takes me up to an hour to get the notifications to come through. I am so glad to see that I am not the only one with this problem. Maybe Fitbit techs will update and fix this bug.